Legal

Privacy Notice

Last updated: July 2026

This notice explains how DSOUS collects, uses and protects the personal information you provide when you contact us or use this website. DSOUS is a founder-led studio based in London, United Kingdom, and acts as the data controller for the information described below.

Information we collect

We only collect the information you choose to share with us. This is limited to what you submit through our enquiry and assessment forms, and basic technical information collected by our website.

  • Contact details you provide — such as your name, email address and company name.
  • The content of any message or enquiry you send us.
  • Responses you submit to a self-assessment or scorecard on this site.
  • Limited technical data (such as anonymised usage analytics) where you have consented to non-essential cookies.

How we use your information

We use the information you provide solely to respond to your enquiry, to understand whether DSOUS is an appropriate fit for your needs, and to provide any assessment or material you request.

  • To respond to your enquiry, usually within two working days.
  • To prepare for and hold a conversation about your requirements.
  • To send you material you have specifically requested.
  • To improve this website, using aggregated and anonymised analytics only.

Our lawful basis

We process your contact information on the basis of our legitimate interest in responding to enquiries about our services, and on the basis of your consent where you have submitted a form or opted in to non-essential analytics. You can withdraw consent at any time.

How long we keep it

We retain enquiry information only for as long as necessary to respond to you and to maintain a record of our correspondence. If a working relationship does not begin, we remove your details on request or once they are no longer needed.

Who we share it with

We do not sell your information, and we do not share it with third parties for marketing. We use a small number of trusted service providers to operate this website and deliver email — they process data only on our instructions.

Your rights

Under UK data protection law you have the right to access the personal information we hold about you, to ask us to correct or delete it, and to object to or restrict its processing. To exercise any of these rights, contact us at [email protected].

Questions about this notice can be sent to [email protected].